"• This E- Gift Card is redeemable on all merchandise at thecollective.in and all exclusive The Collective stores across India (https://www.thecollective.in/storelocator) • This E- Gift Card can be redeemed just once • This E- Gift Card holds no value until activated with a minimum purchase. • There is no extra fee to obtain this card • This e-gift card is valid for period of 6 months from date of activation • Please present the print out of this E- Gift Card to the customer relationship officer prior to billing or when you want to redeem the card when shopping from stores • Please use the card number and PIN for the E-Gift Card when shopping online • This card is not redeemable for cash or credit. • In case of a damaged card, a new card will be issued and loaded with the remaining value only after proof and authenticity is presented to any of above mentioned stores. • If a card is lost or stolen neither will a new card be issued nor will the money be reimbursed in any manner. • E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours. Steps To Redeem- Once customer receives the 16-digit E-gift card number and 6-digit PIN. As shown in below screenshot. Below are the steps to redeem in thecollective.in website. Step 1: Customer should open this link https://wwwthecollective.in/myaccount/wallet from the browser Step 2: If he is an existing customer they should login with e-mail ID / mobile number if he is a new customer they have to create an account. Step 3: Once customer logged-in they will land on below page. And they should click on button which is on right hand side “ADD GIFT CARD” Step 4: Once click of “ADD GIFT CARD” button a pop-up will appear where customer should enter the 16-digit e-gift card number and 6-digit PIN and click on “ADD TO ACCOUNT” button Step 5: Once the card is validated, the amount will be added to American Eagle Credits which indicates the E-gift card redemption is successful Step 6: Finally, customer can use this credits in checkout summary page in “APPLY COUPONS & PROMOTIONS” section. Redemption Steps at Store Step 1: Customer visit The Collective, Hackett London, Ted Baker, Fred Perry stores in India Step 2: Customer completes shopping and proceeds to billing Step 3: Customer presents e-gift card code (card no and Pin) to Cashier Step 4: Cashier punches in bill"