"The E-Gift Cards have an expiry period and shall be valid for a period of 12 months from the date of activation/purchase. The E-Gift Cards will be redeemed only at the offline stores. Online redemption is not allowed. E-Gift Cards cannot be exchanged for Cash and/or Cheque. Partial redemption of the E-Gift Card is allowed, and the balance will remain in E-Gift Card. If the E-Gift Card is damaged, stolen or lost, neither will a new Gift Card be issued nor will the money be reimbursed in any manner. E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours. No returns and no refunds on E-Gift Cards, Gift Cards and Gift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq"